These terms and conditions of use apply to all our services.
These pages, their content and infrastructure and the online hotel reservation service provided on these pages and via this internet site (the "Service") belong to and are managed and provided by Slow-Chic Hotels sprl. The trade name of the site providing the "Service" is called Slow-Chic.
1. Scope of our Service
Through this internet site, we supply a portal which provides an on-line hotel booking service. When making a booking via Slow-Chic, you are entering into a direct contractual agreement with the hotel for which you are making a reservation. From the point at which you make a booking, we are acting solely as an intermediary between you and the hotel, by sending them the details of your booking and by sending you a confirmation email for and in its name.
At the time of service provision, the information which we send is based on the information with which the hotels provide us. We cannot be held liable for any errors made by the aforementioned hotels either in respect of the information or level of service provided by them.
Moreover, our internet site does not constitute, nor should it be in any way considered a form of recommendation or endorsement (of the quality, service levels or classification) of any hotel proposed to visitors.
All tariffs shown on the Slow Chic internet site are given per room and per night, inclusive of taxes.
3. Data Protection
Aside of the communication of your names and addresses, email addresses and bank card details to the hotel with which you have made a booking, for the purposes of completing the booking, and the disclosure of statutory information required under law, we shall not transmit your personal data to any third party without your consent.
4. Free Nature of the Service
Our service is free of charge. No charge is made for our service, nor do we add any supplementary (reservation) costs to the room tariff. We shall not take any payment from your credit card: the payment for your stay must be organised directly with the hotel.
5. Booking – Cancellation – Credit Cards
Your credit card details are required by the hotel in order to guarantee your booking. Consequently, we send this data directly to the hotel dealing with your booking, which reserves the right to verify (i.e. pre-authorise) your credit card.
For certain tariffs and special offers, please note that the hotel reserves the right to pre-authorise your bank card or to deduct a certain sum (often without the possibility of a refund) on this same card at the time of booking or on confirmation of booking. Before making your booking, please read the description of the tariffs carefully to familiarise yourself with such terms and conditions.
Making a hotel booking implies that you have read and accepted the terms and conditions governing cancellation and non-arrival at the hotel, as well as any additional terms and conditions of said hotel which may apply to your booking or during your stay, including those applicable to any services provided and/or products offered by the hotel (a hotel's general terms of business can be obtained from the hotel itself). The terms and conditions governing cancellation and non-arrival for each hotel are also recapitulated during the booking process and in the booking confirmation email.
Please note that certain tariffs or special offers do not permit the cancellation or amendment of a booking. You are therefore encouraged to familiarise yourself with the terms and conditions governing each offer before making your booking.
If you wish to check, amend or cancel your booking, please refer back to the confirmation email and follow the instructions given therein. Please note that each cancellation may incur costs, in accordance with the hotels' terms and conditions governing cancellation and non-arrival.
In order to ensure the protection of any personal data sent to us, we have set up a data encryption system for bank card processing. The encryption method used is known as "Secure Socket Layer" (SSL) technology. Our SSL certificate is supplied by Thawte, and our booking engine provided by Interface Technologies is certified by the PCI security standard council.
6. Company Liability
In accordance with the limits set out in these terms and conditions of use, we can only be held liable should you have suffered, paid or experienced direct damages which could be imputed to a failure on our part to fulfil our obligations within the scope of our services.
In any event, company responsibility, inasmuch as it may be adduced and proven, shall be limited to compensation representing one night at the hotel booked.
7. Intellectual Property
Our services are available solely for private and non-commercial use.
The site, its logo, architecture, construction and the information which appears on it are protected by intellectual property rights (copyright covering written content, images, logos and other devices).
The sale, use , copying or monitoring (e.g. using a web crawler or other screen data capture device), display, downloading, reproduction or creation of deep links to any content or information, any software and/or all products and services available on our site within the scope of any commercial or competitive activity or objective is strictly prohibited.
These terms and conditions of use and the provision of our services are subject to and governed by Belgian law.
Any dispute arising from these terms and conditions falls under the jurisdiction of the courts of Nivelles (Belgium)
8. About Slow-Chic
All our services are provided by Slow-Chic Hotels sprl, a limited liability company registered in Belgium and whose offices are based at Rue Bruyère d'Elvigne, 15, 1470 Bousval, Belgium. The company is registered with the trade register in Nivelles, Belgium, under number 0830.192.910.
The original French version of these terms and conditions has been translated into English. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions, inconsistency or discrepancy between the French version and the translation of these terms and conditions, the French language version shall apply, prevail and be conclusive. The French version is available on request to Slow-Chic Hotels sprl.